By the end of the program, participants will be able to:

•List the main cycles in Human Resources and the critical steps in each.
•Define strategic HR management and draft an HR strategy.
•Explain the vital signs which should be constantly monitored in Human Resources.
•Quantify employee morale and determine a formula for calculating it objectively.
•Differentiate between types of turnover and determine how each should be calculated.
•List the main types of performance management and appraisal rating systems and how and when to use each.